Legal

Refund Policy

Last updated: October 11, 2026

This policy explains when and how you can get a refund for a digital guide.

Our commitment

Because our products are digital files delivered by email, we can't take them back once they are delivered. We still want every customer to receive what they paid for, so we offer refunds in the situations below.

You can get a full refund if

• You never received your guide and we cannot deliver it within 48 hours after you contact us.
• The file is defective (corrupted, won't open or missing pages) and we cannot send you a working copy.
• You were charged twice for the same product.
• You received the wrong product and prefer a refund to a replacement.

Time limit

Refund requests must be sent within 14 days of purchase.

Other requests

If you are unhappy with a guide for another reason, contact us within 14 days and explain why. We review these requests case by case and will do our best to find a fair solution.

How to request a refund

Email [email protected] with your name, the email used at checkout, your Whop order number and the reason for the request. We reply within 48 hours. Approved refunds are issued through Whop to your original payment method, and timing then depends on your bank.

Please contact us first

Please contact us before opening a dispute or chargeback with your bank. Most problems, such as a missing email, are solved within a few hours.